Frequently Asked Questions

Sellxora groups related capabilities into subscription products. Landing Page, Website Builder, and File Manager use the anchor plan; Ecommerce is separate; Marketing and related sales tools use their configured group; and Advertising, Content Hub, Blog, and other products have their own entitlement rules where configured. The Billing page shows the plans and access currently available to your account.

Sellxora uses AI where it can reduce repetitive work or improve a first draft. Depending on your enabled products, AI can assist with pages and websites, marketing content and follow-up, lead prioritization, chatbot responses, and other supported workflows. AI output should be reviewed before it is published, sent, or used for an important business decision.

An upgrade notice means the current account does not have the subscription or entitlement required for that feature. Review the Billing and Plans page to see the relevant plan. Forms remain available under their existing access rules, while other modules may require an active subscription or administrator enablement.

Yes. Sellxora supports separate product access where the relevant plans are configured. A subscription for one product should not be assumed to unlock every other product. Check Billing and Plans for the active subscriptions and their included limits.

Sellxora can display supported plan, product, or checkout amounts in enabled currencies. The available currencies and their rates are controlled by the relevant platform or administrator settings. A displayed currency does not by itself change the accounting, payout, or gateway rules for a module.

AI credits are the shared usage allowance used by supported AI features across Sellxora modules. The amount consumed depends on the configured feature rate card, provider, model, input or output usage, image or video duration, and other metering rules. Review your AI credit balance and the relevant module’s usage information before starting a large generation.

Open Teams from the workspace administration area. The account owner can invite members, review membership, and manage the available team access. The maximum number of members is controlled by the strongest applicable active product plan and configured team limit.

No. AI-assisted actions are expected to follow the same account ownership, enabled-module, plan, permission, quota, and safety rules as the underlying Sellxora workflow. If the account cannot perform an action directly, using AI should not silently bypass that restriction.

No under the current AI entitlement policy. AI credit purchasing is reserved for eligible premium users. A premium product may include an AI allowance according to its plan, and eligible users can purchase additional credits when top-up is available.