Frequently Asked Questions

Open Connected Channels, choose the platform, and enter only the credentials and identifiers required for that platform. The form shows provider-specific requirements. You can connect multiple accounts or pages for supported providers, and all channel management actions are scoped to the current account.

Sellxora groups related capabilities into subscription products. Landing Page, Website Builder, and File Manager use the anchor plan; Ecommerce is separate; Marketing and related sales tools use their configured group; and Advertising, Content Hub, Blog, and other products have their own entitlement rules where configured. The Billing page shows the plans and access currently available to your account.

A valid active affiliate referral link can set the HttpOnly affiliate referral cookie. Registration attribution is taken from that validated cookie, not from a buyer-submitted request-body affiliate code. Self-referrals are rejected, and later commission records use trusted server-side order or payment attribution.

Creator is designed for eligible digital products, access, mentorships, courses, and similar offers. Physical products are routed to Ecommerce rather than being treated as Creator products. Each product can define its delivery behavior, buyer fields, category, pricing currencies, and optional marketing or affiliate settings.

Create the store, select and preview a template, configure store branding, add products, attach only products owned by the store account, configure an available payment method, set shipping and tax rules where applicable, publish legal or custom pages, configure outgoing email, and complete a test checkout before publishing.

Sellxora is a workspace for building websites and landing pages, running online stores, selling as a Creator, managing marketing and CRM activities, publishing content, running advertising workflows, and growing through affiliate referrals. Your available tools depend on your account access, active subscriptions, and administrator configuration.

Complete your account profile first, then choose the outcome you want to achieve: build a website, launch a store, sell as a Creator, manage marketing, publish content, advertise, or earn affiliate commissions. Use the relevant module guide and complete the setup steps before publishing or accepting customers.

Open FAQ from the workspace toolbar or visit the public FAQ page. Complex screens may also provide contextual help links. Search by the task you are trying to complete, such as “add a product”, “connect a channel”, or “request a payout”.

No. Sellxora is designed so businesses can build pages and websites, create stores, capture leads, manage customer relationships, and run supported marketing workflows without writing application code. Some advanced integrations, DNS changes, custom tracking, or provider configuration may still require technical setup.

You need an active affiliate account, available ledger balance, and a verified current stablecoin payout profile. Only USDT and USDC are supported, with a selected network and wallet address. Suspended affiliates cannot request payouts. A request creates an internal hold and an administrator-reviewed payout batch.

In your Ecommerce store or Landing Page settings, enter the custom subdomain you want to use, such as www.example.com or shop.example.com, and save it. Sellxora will show the DNS target you need to use. At your domain provider, create a CNAME record for that subdomain pointing to customers.sellxora.com. Return to Sellxora and use Check Now or wait for automatic verification. Your domain is ready when the status shows that the domain and SSL are active.

Yes, where the AI page or website generation feature is enabled for your plan. Sellxora can turn an offer or business brief into a first draft of a page or site, including structure and copy. Review the generated content, links, forms, branding, and responsive layout before publishing.

Yes. Sellxora provides sales and CRM workflows for keeping leads, contacts, opportunities, notes, activity, and follow-up context together. CRM availability and limits depend on the Marketing or related product access configured for the account.

Sellxora is built for businesses and professionals that need a connected sales and marketing workflow, including ecommerce sellers, digital marketers and agencies, sales teams and small or medium-sized businesses, creators, coaches, educators, and service businesses. Available capabilities depend on the products enabled for the account.

Search the FAQ and Help Center first for the exact feature or workflow. If the published guidance does not resolve the issue, open a support ticket and include the affected route, time, account role, expected result, actual result, and safe diagnostic details. Never include passwords, API secrets, or payment credentials in a support message.