Terms and Condition — Sellxora

Terms and Condition

TERMS AND CONDITIONS

Effective Date: 25 September 2026
Last Updated: 25 September 2026

1. INTRODUCTION

Welcome to Sellxora.

These Terms and Conditions (“Terms”) govern your access to and use of the Sellxora platform, websites, applications, software, artificial intelligence features, integrations, APIs, tools, products, subscriptions and related services (collectively, the “Services”).

Sellxora is a software-as-a-service platform operated by Lumtice Digital Systems Ltd. (“Sellxora”, “we”, “us”, or “our”).

By creating an account, purchasing a subscription, accessing Sellxora, connecting a third-party service, using Sellxora AI, using an AI or MCP integration, or otherwise using any part of the Services, you agree to these Terms.

If you do not agree to these Terms, you must not use the Services.

If you use Sellxora on behalf of a company, organization or other legal entity, you represent that you have authority to accept these Terms on its behalf.

2. ABOUT SELLXORA

Sellxora is a modular business, commerce, customer-management and marketing platform designed to help individuals and organizations create customer journeys, capture leads and customers, manage relationships, sell products and services, receive payments, automate business processes, and analyze business performance.

Depending on your subscription, account, country, enabled modules and availability, Sellxora may provide functionality relating to:

  • funnels and landing pages;

  • forms and lead capture;

  • customer relationship management (“CRM”);

  • contacts, lists and segmentation;

  • sales pipelines, deals and tasks;

  • ecommerce and online stores;

  • products, orders and checkout;

  • marketing campaigns;

  • email, SMS, WhatsApp, Telegram and other supported communication channels;

  • marketing and sales automation;

  • advertising management and integrations;

  • analytics and reporting;

  • payment and invoice functionality;

  • affiliate functionality;

  • creator or marketplace functionality;

  • domains and publishing;

  • integrations with third-party services;

  • artificial intelligence;

  • AI credits;

  • AI agents;

  • Model Context Protocol (“MCP”) integrations;

  • APIs and automation tools; and

  • other features that Sellxora may introduce, modify or discontinue.

Not every feature is included in every subscription or available in every country.

3. ELIGIBILITY

You must have the legal capacity to enter into a binding agreement to use Sellxora.

If you use Sellxora for an organization, you confirm that:

  1. you are authorized to act for that organization;

  2. information you provide about the organization is accurate; and

  3. the organization accepts responsibility for activity performed through its Sellxora account.

You may not use Sellxora where doing so would violate applicable law.

4. ACCOUNTS AND REGISTRATION

Certain Services require a Sellxora account.

You agree to provide accurate, complete and current registration information and to update that information when necessary.

You are responsible for maintaining the confidentiality and security of your account credentials.

You are responsible for activity performed through your account except where the activity results directly from a security failure for which Sellxora is legally responsible.

You must notify us promptly if you reasonably believe that your account has been accessed or compromised without authorization.

Sellxora may require additional verification where necessary to protect users, prevent fraud, comply with legal obligations, protect payment systems or secure the platform.

5. WORKSPACES AND AUTHORIZED USERS

Sellxora may allow an account to contain one or more workspaces, businesses, team members or authorized users.

The account or workspace owner is responsible for determining who receives access and what permissions they receive.

Users must not attempt to access another user's workspace, customer information, business records or resources without authorization.

Sellxora may enforce workspace isolation, permissions, subscription entitlements, module restrictions, quotas and security policies at the platform level.

6. SUBSCRIPTIONS AND MODULES

Sellxora operates a modular SaaS model.

Services may be offered through free plans, paid plans, individual modules, bundles, promotional plans or other commercial arrangements.

Examples of separately controlled services may include:

  • Funnels & Pages;

  • Ecommerce;

  • CRM, Sales and Marketing;

  • Advertising;

  • AI services; and

  • additional modules introduced by Sellxora.

Access to one module does not automatically grant access to another module unless expressly included in your subscription.

Features, quotas, limits and entitlements may vary by plan.

7. FREE ACCOUNTS

Sellxora may provide a free account or free plan with limited functionality.

Free access does not guarantee permanent access to any particular feature.

Sellxora may reasonably modify the features, quotas and limitations of free plans.

Some premium capabilities, including certain AI functionality, may be unavailable on free plans.

Where Sellxora's current AI policy applies, free-plan users do not receive paid AI functionality merely by holding a free account and may not purchase AI credits unless they first become eligible through a qualifying paid plan.

8. FEES AND BILLING

Prices for paid Services will be displayed before purchase or otherwise communicated as part of the applicable commercial agreement.

You agree to pay all fees associated with the Services you purchase.

Prices may vary by:

  • subscription;

  • module;

  • billing period;

  • currency;

  • country;

  • usage;

  • promotional offer;

  • additional service; or

  • other disclosed pricing conditions.

Unless expressly stated otherwise, charges from third-party providers are separate from Sellxora subscription fees.

Such charges may include advertising spend, payment-processing fees, messaging charges, email delivery charges, domain charges and other external service costs.

9. SUBSCRIPTION RENEWAL

Where a subscription is configured for recurring billing, it may renew at the applicable billing interval until cancelled in accordance with the subscription terms.

Where automatic renewal is not available, continued access may require manual renewal.

Failure to renew or successfully pay may result in:

  • loss of premium functionality;

  • reduced account capabilities;

  • suspension of affected modules;

  • restrictions on publishing or automation; or

  • other reasonable limitations associated with an expired subscription.

10. PRICE CHANGES

Sellxora may change its prices from time to time.

Where required by applicable law or reasonably practicable, affected users will receive notice before a material price change applies to a future renewal.

A price change does not retroactively alter fees already validly paid for an existing billing period unless required by law.

11. TAXES

Prices may exclude applicable taxes unless stated otherwise.

You are responsible for taxes, duties, levies or similar governmental charges applicable to your purchase or business activity, except taxes imposed directly on Sellxora's own income where applicable.

12. CANCELLATION

You may cancel a subscription through available account controls or another supported cancellation process.

Cancellation generally prevents future renewal but does not automatically reverse charges already incurred.

After cancellation or expiration, premium functionality may remain available until the end of an already-paid billing period, where applicable.

Certain data or published resources may subsequently become unavailable, subject to our data-retention practices and applicable law.

13. REFUNDS

Eligibility for refunds depends on the nature of the transaction, applicable refund policy, third-party payment-provider rules and applicable law.

Usage-based charges, consumed AI credits, advertising spend, messaging charges, transaction costs and third-party charges may be non-refundable once incurred except where required by law or expressly stated otherwise.

Nothing in these Terms removes any statutory refund or consumer right that cannot legally be excluded.

14. AI CREDITS

Certain Sellxora AI services use a credit-based usage system.

AI credits may consist of:

  • credits included with an eligible subscription;

  • promotional credits;

  • purchased credits;

  • administrative adjustments;

  • refunded credits; or

  • other credits expressly granted by Sellxora.

The amount of credits required for an operation may depend on the AI model, provider, operation, resource consumption and applicable Sellxora rate card.

Sellxora may reserve estimated credits before an AI operation and settle actual consumption after completion.

Unused reserved credits may be released when appropriate.

Failed or cancelled operations may result in release or adjustment of unused reserved credits.

Insufficient credit balance may prevent or pause an AI operation.

15. AI CREDIT PURCHASES

Where available, eligible paid users may purchase additional AI credits.

AI credits:

  • are platform usage units and are not bank deposits;

  • are not legal tender;

  • are not cryptocurrency;

  • do not represent ownership in Sellxora;

  • generally cannot be transferred between unrelated accounts unless Sellxora expressly supports such functionality; and

  • may only be used for eligible Sellxora services.

Free-plan users may be prohibited from purchasing AI credits.

Purchasing AI credits does not override subscription, module, quota or permission restrictions.

16. SELLXORA AI

Sellxora may provide artificial-intelligence-assisted features capable of generating content, analyzing information, recommending actions, configuring supported resources or executing authorized platform operations.

AI output may be inaccurate, incomplete, outdated or unsuitable for a particular purpose.

You remain responsible for reviewing AI-generated content and actions where appropriate.

You should not rely exclusively on Sellxora AI for legal, medical, financial, tax, investment or other professional advice.

Sellxora does not guarantee that AI-generated output will be unique, error-free or appropriate for every circumstance.

17. AI AGENTS AND AUTOMATED ACTIONS

Some Sellxora AI capabilities may be able to perform actions on your behalf.

Depending on your permissions and enabled modules, these actions may include creating or modifying supported:

  • funnels;

  • pages;

  • forms;

  • contacts;

  • CRM records;

  • campaigns;

  • automations;

  • ecommerce resources;

  • advertisements;

  • analytics configurations; or

  • other supported platform resources.

AI agents remain subject to:

  • authentication;

  • workspace boundaries;

  • user permissions;

  • module availability;

  • subscription entitlements;

  • usage quotas;

  • AI credit availability;

  • platform security rules; and

  • confirmation requirements for sensitive operations.

AI functionality does not grant unrestricted access to Sellxora's databases or infrastructure.

18. MODEL CONTEXT PROTOCOL (MCP)

Sellxora may permit authorized third-party AI applications or agents to interact with Sellxora through Model Context Protocol or comparable technologies.

MCP access may require authorization through Sellxora's authentication and authorization systems.

Connecting an external AI service does not give that service unrestricted access to your Sellxora account.

Available operations may be limited by authorization scopes, account permissions, subscription entitlements, enabled modules, quotas and Sellxora security controls.

You are responsible for understanding the third-party service you choose to connect and its own terms and privacy practices.

You may revoke supported connections through available Sellxora or third-party controls.

19. HIGH-RISK AND SENSITIVE ACTIONS

Sellxora may require additional confirmation, authentication or authorization before performing certain sensitive actions.

Such actions may include financial transactions, refunds, destructive operations, account changes, publishing, advertising changes or other actions that Sellxora determines warrant additional protection.

Sellxora may decline or block an automated action when required for security, compliance, account protection or platform integrity.

20. MANUAL AND NON-AI FUNCTIONALITY

Sellxora is not exclusively an AI platform.

Where supported, users may create and operate funnels, pages, forms, campaigns, stores, CRM records and other resources manually without using AI.

Ordinary non-AI operations should not consume AI credits merely because the platform also provides AI functionality.

21. ECOMMERCE

Sellxora may allow merchants to create stores, publish products or services, receive orders and integrate supported payment methods.

The merchant—not Sellxora—is ordinarily the seller of goods or services offered through a merchant's Sellxora store unless expressly stated otherwise.

The merchant is responsible for:

  • product accuracy;

  • pricing;

  • inventory;

  • product legality;

  • fulfillment;

  • shipping;

  • delivery;

  • warranties;

  • customer service;

  • returns;

  • merchant refunds;

  • applicable taxes; and

  • compliance with consumer-protection laws.

Sellxora provides technology enabling commerce but does not automatically become a party to transactions between a merchant and the merchant's customer.

22. PAYMENT PROCESSING

Sellxora may integrate with third-party payment providers such as Paystack, Flutterwave and other supported processors.

Payment processing may therefore be subject to the payment provider's own terms, policies, fees and availability.

Where a merchant connects its own payment account, payments may be processed through that merchant's provider account.

Sellxora does not guarantee approval, availability or uninterrupted operation of any payment provider.

A payment appearing in Sellxora does not override the authoritative status maintained by the relevant payment provider where verification is required.

Sellxora may use provider verification, webhooks, transaction references and reconciliation mechanisms to determine payment status.

23. REFUNDS, DISPUTES AND CHARGEBACKS FOR MERCHANT TRANSACTIONS

Merchants are responsible for managing legitimate customer refund requests, disputes and chargebacks relating to their products or services.

Sellxora may provide tools to record or initiate supported refunds.

A refund record, dispute record or accounting entry within Sellxora does not necessarily mean funds have moved unless confirmed by the applicable payment provider or authorized offline process.

Merchants remain responsible for complying with their payment provider's dispute and chargeback requirements.

24. CRM AND CUSTOMER DATA

Sellxora may enable users to collect and manage information about leads, prospects and customers.

You are responsible for ensuring that you have a lawful basis to collect, store and process information that you place in Sellxora.

You must not upload unlawfully obtained personal information.

Where legally required, you are responsible for providing appropriate privacy notices and obtaining appropriate consent.

25. MARKETING COMMUNICATIONS

Sellxora may provide functionality for sending marketing or transactional communications through supported channels.

You are responsible for ensuring that your communications comply with applicable:

  • privacy laws;

  • electronic communications laws;

  • anti-spam requirements;

  • consent requirements;

  • telecommunications regulations; and

  • third-party messaging-provider policies.

You must provide opt-out or unsubscribe mechanisms where required.

Sellxora may restrict accounts associated with spam, deceptive messaging, abusive communications or unlawful marketing practices.

26. ADVERTISING

Sellxora may provide tools for creating, managing, analyzing or automating advertising campaigns through supported advertising platforms.

Advertising platforms are independent third parties.

You remain responsible for:

  • advertising content;

  • audience selection;

  • targeting;

  • campaign budgets;

  • advertising spend;

  • compliance with advertising laws;

  • compliance with platform advertising policies; and

  • claims contained in your advertisements.

Sellxora does not guarantee advertising approval, impressions, clicks, leads, conversions, sales or profitability.

Advertising spend charged by an advertising network is separate from Sellxora subscription or AI charges unless expressly stated otherwise.

27. FUNNELS, PAGES AND FORMS

Sellxora may provide tools for creating, publishing and managing funnels, landing pages, forms and related customer journeys.

You are responsible for the legality and accuracy of content you publish.

You must not use Sellxora pages or forms for phishing, fraud, impersonation, unlawful data collection or other prohibited activity.

28. CUSTOM DOMAINS

Certain plans may permit users to connect domains or subdomains.

You are responsible for maintaining ownership or authorization to use any domain connected to Sellxora.

DNS, registrars, certificate authorities, content-delivery networks and other domain infrastructure may be provided by third parties.

Sellxora cannot guarantee uninterrupted operation of infrastructure outside its control.

29. THIRD-PARTY INTEGRATIONS

Sellxora may integrate with services provided by third parties.

These may include payment providers, advertising networks, analytics services, communication providers, cloud services, AI providers, domain infrastructure and other business applications.

Third-party services are governed by their respective terms and policies.

Sellxora is not responsible for changes, suspensions, outages, pricing changes or policy decisions made independently by third-party providers.

Sellxora may modify or discontinue an integration where a provider changes or withdraws its API, terms or technical capabilities.

30. USER CONTENT

“User Content” includes content, information, files, products, images, videos, customer records, messages, pages, advertisements, campaigns and other material uploaded, generated, transmitted or stored by you through Sellxora.

You retain ownership of your User Content subject to any rights belonging to third parties.

You grant Sellxora a limited, worldwide, non-exclusive license to host, process, reproduce, transmit, display and otherwise use User Content only as reasonably necessary to operate, secure, support and improve the Services and fulfill your instructions.

You represent that you have the necessary rights to provide User Content to Sellxora.

31. INTELLECTUAL PROPERTY

Sellxora and its associated software, interfaces, designs, trademarks, technology, documentation and proprietary systems are owned by or licensed to Sellxora and/or Lumtice Digital Systems Ltd., except where expressly stated otherwise.

These Terms do not transfer ownership of Sellxora intellectual property to you.

You receive a limited, revocable, non-exclusive and non-transferable right to use the Services in accordance with your applicable subscription and these Terms.

32. ACCEPTABLE USE

You must use Sellxora lawfully and responsibly.

You must not use the Services to:

  • commit fraud;

  • conduct phishing;

  • impersonate another person or organization unlawfully;

  • distribute malware;

  • compromise computer systems;

  • obtain unauthorized access;

  • facilitate unlawful financial activity;

  • send unlawful spam;

  • violate intellectual-property rights;

  • unlawfully collect personal information;

  • sell illegal products or services;

  • promote unlawful discrimination;

  • distribute content prohibited by applicable law;

  • interfere with Sellxora's infrastructure;

  • circumvent security controls;

  • bypass subscription or usage restrictions;

  • manipulate billing or AI-credit systems;

  • access another user's data without authorization; or

  • use automated methods to abuse or overload the platform.

33. SECURITY

Sellxora uses technical and organizational safeguards intended to protect the Services.

No internet-based system can guarantee absolute security.

You are responsible for using strong credentials, protecting authentication information, maintaining secure devices and promptly reporting suspected unauthorized access.

Sellxora may temporarily restrict access when reasonably necessary to investigate or contain a security threat.

34. PRIVACY

Our collection and processing of personal information are additionally governed by our Privacy Policy.

By using Sellxora, you acknowledge that information may be processed as necessary to provide the Services, secure accounts, process transactions, deliver communications, provide support, prevent fraud and comply with legal obligations.

Where you process your own customers' personal data through Sellxora, your obligations as a business or data controller may differ from Sellxora's obligations as a service provider or processor.

35. DATA EXPORT AND ACCOUNT TERMINATION

Where supported, users should maintain appropriate copies or exports of business-critical information.

Following account termination, Sellxora may retain certain information for a reasonable period for backups, fraud prevention, accounting, dispute resolution, legal compliance and other legitimate purposes.

Data may subsequently be deleted or anonymized in accordance with applicable policies and legal requirements.

You should export information you need before closing an account where export functionality is available.

36. SERVICE AVAILABILITY

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation.

Services may occasionally be unavailable because of:

  • maintenance;

  • software updates;

  • infrastructure failures;

  • third-party outages;

  • internet disruptions;

  • security incidents;

  • governmental actions;

  • force majeure events; or

  • circumstances beyond our reasonable control.

Sellxora may perform maintenance or emergency changes where reasonably necessary.

37. BETA, EXPERIMENTAL AND NEW FEATURES

Some Sellxora functionality may be identified as beta, experimental, preview or otherwise under active development.

Such functionality may change significantly or be discontinued.

Use of experimental functionality is at your discretion and should not be treated as guaranteed permanent functionality unless expressly stated otherwise.

38. CHANGES TO THE PLATFORM

Sellxora is an evolving software platform.

We may add, modify, replace or discontinue features where reasonably necessary to improve the Services, maintain security, comply with law, respond to third-party changes or develop the platform.

Where a change materially affects a paid Service, we will take reasonable steps to communicate the change where appropriate.

39. SUSPENSION

Sellxora may temporarily restrict or suspend an account where reasonably necessary because of:

  • non-payment;

  • security concerns;

  • suspected fraud;

  • abuse;

  • unlawful activity;

  • material breach of these Terms;

  • excessive infrastructure abuse;

  • third-party provider requirements; or

  • legal obligations.

Where appropriate and legally permissible, we may provide an opportunity to resolve the issue.

40. TERMINATION

You may stop using Sellxora and close your account through supported processes.

Sellxora may terminate an account for material or repeated violations of these Terms, unlawful activity, fraud, serious security abuse or where continued provision of Services is legally prohibited.

Termination does not eliminate obligations or liabilities that arose before termination.

41. NO GUARANTEE OF BUSINESS RESULTS

Sellxora provides business technology and automation tools.

We do not guarantee that using Sellxora will produce:

  • sales;

  • leads;

  • customers;

  • advertising results;

  • search rankings;

  • profits;

  • revenue;

  • business growth; or

  • any specific commercial result.

Business performance depends on numerous factors outside Sellxora's control.

42. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, the Services are provided on an “as available” basis.

Sellxora does not warrant that every feature will always be available, uninterrupted or error-free.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer law.

43. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Sellxora and Lumtice Digital Systems Ltd. will not be liable for indirect, incidental, special, consequential, exemplary or punitive losses arising from use of the Services, including loss of profits, business opportunities, goodwill or data, except where such limitation is prohibited by law.

Where liability cannot lawfully be excluded, liability will be limited to the extent permitted by applicable law.

Nothing in these Terms excludes liability that applicable law prohibits us from excluding.

44. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Sellxora and Lumtice Digital Systems Ltd. from third-party claims, losses, liabilities and reasonable costs arising from:

  • your unlawful use of Sellxora;

  • your User Content;

  • products or services you sell;

  • your violation of another person's rights;

  • unlawful marketing performed through your account; or

  • your material violation of these Terms.

This provision does not apply to the extent a claim results from Sellxora's own unlawful conduct.

45. GOVERNING LAW

These Terms are governed by the applicable laws of the Federal Republic of Nigeria, without prejudice to mandatory consumer or data-protection rights that may apply to users in other jurisdictions.

46. DISPUTE RESOLUTION

If a dispute arises concerning Sellxora, the parties should first attempt in good faith to resolve it through direct communication.

Where informal resolution is unsuccessful, disputes may be referred to an appropriate court or other legally recognized dispute-resolution mechanism in Nigeria, subject to applicable mandatory law.

Nothing in this section prevents either party from seeking urgent legal relief where necessary to protect intellectual property, confidential information, security or other rights requiring immediate protection.

47. INTERNATIONAL USERS

Sellxora may be accessible from multiple countries.

You are responsible for complying with laws applicable to your business and activities in the jurisdictions in which you operate.

The availability of Sellxora in a country does not constitute a representation that every feature, payment method, communication channel or integration is legally or technically available in that jurisdiction.

48. CHANGES TO THESE TERMS

We may update these Terms as Sellxora evolves, applicable laws change or new functionality is introduced.

The current version will be published through Sellxora or its website with an updated effective or revision date.

Where changes materially affect your rights or obligations, we will provide reasonable notice where required.

Continued use after revised Terms become effective constitutes acceptance where permitted by applicable law.

49. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

50. NO WAIVER

Failure by Sellxora to enforce a provision of these Terms does not constitute a permanent waiver of that provision or any other right.

51. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our consent where such restriction is permitted by law.

Sellxora may assign these Terms as part of a merger, acquisition, restructuring, sale of business or transfer of the Sellxora platform, subject to applicable law.

52. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, applicable subscription terms, refund policies, data-processing terms and any additional terms expressly incorporated into them, constitute the agreement governing your use of Sellxora.

Specific written commercial agreements may supplement these Terms.

Where a specific written agreement expressly conflicts with these general Terms, the specific agreement will control to the extent of that conflict.

53. CONTACT

Questions concerning these Terms, your account, billing or Sellxora Services may be submitted through the official Sellxora support channels displayed on the Sellxora website or within your account.

Sellxora
Operated by Lumtice Digital Systems Ltd.
Abuja, Federal Capital Territory
Nigeria

54. ACKNOWLEDGEMENT

By creating a Sellxora account, purchasing a subscription, accessing a paid or free module, connecting an integration, using Sellxora AI or MCP functionality, or otherwise continuing to use the Services, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

Copyright © 2026 Sellxora. Sellxora is a product of Lumtice Digital Systems Ltd.